We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.
Return/Exchange Window: You may request a return or exchange within 14 days of delivery.
Eligible Reasons: Returns/exchanges are accepted for:
Damaged or defective items
Wrong item received
Size or fit issues (if applicable to product type)
Non-Returnable Items: Items marked as “final sale,” used/worn products, and certain hygiene-related goods are not eligible for return.
Condition: Returned items must be unused, in their original packaging, and with all tags intact.
How to Request:
📧 Email: care@farmpine.com
📱 WhatsApp/Call: 7054277533
Refunds: Once your return is approved and received, your refund will be processed to your original payment method within 3-5 business days.
Exchange Shipping: In case of an exchange, we will ship the replacement item after receiving and inspecting the original product.